I had high expectations after spending a lot of time with the supplier clarifying mistakes before shipping. Unfortunately, when my order arrived, I was very disappointed. Delivery was late, which I was willing to accept if everything was correct, but one item came broken and another arrived unframed, despite our agreement. The frame that was included was not only too small for the piece, but it was also bent, making it unusable. I had repeatedly asked for photos before shipping to confirm details, but only partial pictures were sent. The one item never photographed was also the one left unfinished, leaving me no chance to catch the error. While the overall quality is acceptable, the final result did not reflect the time and effort I invested in making sure things were done properly. After long discussions and reassurances, it is frustrating that the order still fell short of what was agreed.

I had high expectations after spending a lot of time with the supplier clarifying mistakes before shipping. Unfortunately, when my order arrived, I was very disappointed. Delivery was late, which I was willing to accept if everything was correct, but one item came broken and another arrived unframed, despite our agreement. The frame that was included was not only too small for the piece, but it was also bent, making it unusable. I had repeatedly asked for photos before shipping to confirm details, but only partial pictures were sent. The one item never photographed was also the one left unfinished, leaving me no chance to catch the error. While the overall quality is acceptable, the final result did not reflect the time and effort I invested in making sure things were done properly. After long discussions and reassurances, it is frustrating that the order still fell short of what was agreed.